UK-based Marks & Spencer is aiming to double its number of stores in India in the next 15 months. With stores in 21 cities in India so far, Marks & Spencer is looking to expand into less-developed cities, while increasing its store footprint in larger cities.
By the end of next year, the company hopes to have 100 stores in the country. One challenge faced by the company may be finding the right locations for new stores as there is intense competition for prime retail locations even though there is a glut of space in numerous malls.
One of India’s largest ecommerce companies, Snapdeal, announced that it will be introducing a new instand refunds system in its store, to attract more first time users to shop on its site.
Snapdeal has agreed to use the system refund all types of purchases, including offline and Cash-On-Delivery transactions. Snapdeal’s announcement comes after Flipkart made a similar move to provide refunds within 24 hours of receiving a returned product.